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Shipping & Handling Policy

NOTICE ON PROCESSING AND SHIPPING DELAYS:

PLEASE NOTE:  Due to the pandemic our customer service team is working from home.  As a result, we encourage you to contact us by email at customerservice@bananabros.com with any questions about your order or possible shipping delays.

Our website ordering process has not been affected, and we gladly accept web orders. However, freight shipping has been slowed considerably, and some of our shipments may be delayed as a result. Please bear with us

Orders shipped out of our warehouse take appropriate, preventative measures to protect the health and well-being of our customers, and of our warehouse associates. At this time orders fulfilled by our warehoused will take up to 1-3 business days for processing.

Express Shipping: Orders placed before 10am PST ship the same day but, but we cannot make a guarantee. 

Free Shipping: We offer FREE ground shipping on orders over $75. This applies to domestic shipments only.

Currently Fedex is not guaranteeing any shipping method and transit times have been taking longer than normal. Unfortunately we do not have any control over delivery or transit times.

We will monitor this situation closely and update our website as needed.

We appreciate your patience and understanding in this matter.